Gujarat’s Chief Minister ‘Narendra Modi’ initiated online grievance redressal system named ‘Swagat’ is now a big hit among Gujaratis. It’s Alexa ranking is 16,000, means thousands of people use it every month.
If you are in Gujarat then you can use the site for registering your complaint related to the development and maintenance. Some sources have also told me that Chief Minister himself goes through the complaints often. This is the complete address of the website http://swagat.guj.nic.in/